Here is a simple but powerful rule: always give people more than what they expect to get...

Nelson Boswell

Profit in business comes from repeat customers; customers that boast about your product and service, and that bring friends with them.

W. Edwards Deming

Service, in short, is not what you do, but who you are. It is a way of living that you need to bring to everything you do, if you are to bring it to your customer interactions......

Betsy Sanders

A customer is the most important visitor on our premises, he is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favor by serving him. He is doing us a favor by giving us an opportunity to do so

Mahatma Gandhi

The more you engage with customers the clearer things become and the easier it is to determine what you should be doing....

John Russell

If you make a sale, you can make a living. If you make an investment of time and good service in a customer, you can make a fortune.....

Jim Rohn